Last Updated: 06/06/2025
At KundliPrint (https://kundliprint.com/), we strive to deliver high-quality products to our customers. However, if you receive a defective or damaged product, we offer a return and replacement option under the following terms:
Eligibility for Returns
We only accept returns if:
✅ The product received is defective, damaged, or incorrect.
✅ The return request is raised within 3 days of delivery (as per courier tracking).
❌ No returns will be accepted for change of mind, wrong size selection, or printing errors caused by customer-provided design mistakes.
Return Process
To initiate a return, follow these steps:
- Contact Us within 3 days of delivery at support@kundliprint.com or call 7303325049.
- Provide:
- Order number
- Photos/videos of the defective product
- Reason for return
- Our team will verify the issue and approve the return if eligible.
- Once approved, we will provide a return shipping label (if applicable) or instructions for sending the product back.
Return Shipping
- If the return is due to our error (defective/incorrect product), we will cover return shipping costs.
- If the return is due to customer error (wrong address, refusal of delivery), return shipping will be the customer’s responsibility.
Refund/Replacement
- Replacement: A free replacement will be issued for approved defective/damaged products (subject to availability).
- Refund: If a replacement is not possible, a refund will be processed to the original payment method within 5-7 business days after we receive the returned product.
Non-Returnable Items
- Customized/personalized products (unless defective).
- Products damaged due to misuse or improper handling by the customer.
Contact Us
For any return-related queries, contact:
📧 Email: support@kundliprint.com
📞 Phone: 7303325049
🕒 Working Hours: 10 AM to 6 PM (Indian Time Mon to Saturday)
By placing an order on KundliPrint, you agree to this return policy.
Thank you for shopping with us!
Team KundliPrint
Note: This policy is subject to change without prior notice. Please check our website for updates.